Below you will find the most frequently asked questions. Is your question not included? If so, please contact our colleagues in the sales department here. They will answer your question as soon as possible.
You can easily place an order via the Wecoline webshop. Log in here with your account and you can order online.
In our webshop there is the possibility to specify a desired delivery date when ordering. You can also add a comment to an order. Clearly state here that the order is an urgent order and we will do our best to deliver it as quickly as possible.
This is exceptionally possible. State this wish in the comment field when placing the order.
As a cleaning company, it is currently not possible to order from Wecoline.
If the items are still in the shopping basket, you can still change or cancel the order. Is this not the case? If so, please contact our colleagues in the sales department by telephone here to see the possibilities.
In our webshop you can pay with all the desired payment options. The current payment arrangements also apply to online orders.
Shipping and delivery
If you order for more then £500.
If not ordered for £500, freight costs are: £50 per shipment.
If a product is not in stock, you will see this in the webshop and on the confirmed delivery date on the order confirmation.
This depends very much on the type of product and the quantity of products ordered.
Complaints and returns
We will be happy to resolve this quickly for you. Fill in the complaint form here.